Accountability directly influences the effectiveness of work efforts. Employees demonstrate ownership of work products, services, and results through goal setting and monitoring the success of objectives and goals. UIC employees take responsibility for the challenges and barriers that arise by looking for solutions and creative ways of completing work.
As employees progress in tenure and responsibility, the expectation is the employee will exhibit higher-level skill, knowledge, and ability in accountability. Examples of higher-level behaviors indicated for those who may have years of experience in a role, lead a project team, head up a committee, or demonstrate exceptional skill. Employees who consistently exceed the expectations of their role may become a mentor to others.
Documents work progress and maintains necessary records as requested
Completes assignments on or ahead of schedule
Follows up with appropriate individuals to request clarity before taking action on items that may be unclear
Takes responsibility for work products, services, results, decisions, actions, and failures
Takes an active role in completing work assignments and projects
Establishes plans with benchmarks and milestones to achieve goals and objectives
Monitors goals and objectives in a systematic, timely manner and takes necessary action to address areas of concern
Confirms and implements measures to assess effectiveness of programs, projects, processes, or procedures
Encourages others to take ownership of work products, services, results, decisions, actions, and failures
Provides context for colleagues to relate their work to UIC’s overall mission and goals
Lynda.com – conduct a search for topics that support your needs; such as ‘time management’ ‘setting goals’ ‘managing projects’
- What to do When There’s too Much to Do. Berrett-Koehler Publishers, Inc., Laura Stack. (2012).
- Eat That Frog. Berrett-Koehler Publishers, Inc., Brian Tracy. (2002).
- The Breakout Principle. Scribner. Herbert Benson, & William Proctor, (2003).
- The Hamster Revolution: How to Manage Your Email before It Manages You. Berrett-Koehler Publishers, Inc. Mike Song & Vicki Halsey (2008).
- The Seven Habits of Highly Effective People. Free Press., Stephen Covey (2004).
- The Time Management Toolkit. Microsoft Press (2008).
- The Oz Principle: Getting Results Through Individual and Organizational Accountability, The Penguin Group, Craig Hickman and Tom Smith (2010).