Communication sets the tone of the work environment. An employee’s ability in communication drives the quality of shared information, team effectiveness, and fosters a positive reception to ideas. At UIC using language appropriate to the workplace, communicating to colleagues in a manner that is easy to understand and respectful includes responding to messages and cues and requesting clarity before taking action. Being able to adapt verbal and written communication to the intended audience and encourage dialog arekey to positive communication.

As employees progress in tenure and responsibility, the expectation is the employee will exhibit higher-level skill, knowledge, and ability in communication. Examples of higher-level behaviors indicated for those who may have years of experience in a role, lead a project team, head up a committee, or demonstrate exceptional skill. Employees who consistently exceed the expectations of their role may become a mentor to others.